Helpful Tips & Links

Area Restoration Companies:

Advanced Restoration Services 1-866-772-1716
www.waterfirestormdamage.com

Belfor Property Restoration 1-877-453-6951
www.belfor.com

Black Hill Restoration 1-800-931-1962
www.blackhillrestoration.com

Freedom Recovery Services 862-560-0147
Fire, Water, Construction, Roofing

Master Craftsmen Restoration & Remodeling
1-888-295-4690

PuroClean Property Restoration 1-866-946-0631
www.puroclean.com

Rainbow International Restoration 254-756-5463
www.rainbowintl.com

Reconstruction Specialty 1-800-933-0340

Restoration Water Damage Experts 254-224-2375
Water, Fire, Smoke, Mold

Servicemaster Clean 254-829-1690
www.servicemasterclean.com

Servpro Restoration - Waco 254-756-4300
Temple 1-866-779-1550
www.servpro.com

Specialty Restoration 1-888-553-2687
www.specialtyrestoration.com

Talbert Construction 254-836-0715
www.talbertconstruction.com

Target Restoration Services 1-877-741-9026
www.targetllc.com

TF&D Restoration 254-754-6869

Total Restoration 1-800-303-5844
www.smtrs.com

Tips For Water Damage:

The most effective way to protect your property from water and the threat of mold is to have it dried as quickly as possible.

WHAT TO DO:

Use Caution: Watch your step; water can cause floors to be slippery. Avoid touching electrical appliances that are wet.

  • Shut off source of water if possible or contact a qualified party to stop the water source. It's important to stop the water to prevent further water damage and call a plumber for repairs.
  • Stay out of rooms that have damaged ceilings.
  • Ventilate wet areas. Turn on an air conditioner or to accelerate drying time in the summer; in the winter alternate between opening windows and using your heater.
  • Remove any standing water by sponging, blotting or using a wet vac.  Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove rugs, lamps, telephones and items from wet furniture.
  • Open drawers and cabinet doors for interior drying, do not force open.
  • Freeze valuable books and documents to keep out mildew growth until proper drying can be done.
  • Place china saucers, wood blocks or aluminum foil squares under furniture legs to prevent carpet staining. Use wooden clothespins to keep furniture skirting off of damp floors.
  • Lift draperies off the floor, loop through a coat hanger and place hanger on the drapery rod.
  • Open Storage Containers: Open suitcases and other storage boxes and dry them in sunlight, if possible.
  • Protect Valuables: Remove Photographs, paintings and other artwork to a safe, dry place.
  • Dry Clothing: Dry all garments as soon as possible. Hang fur and leather goods to dry at room temperature.

WHAT NOT TO DO:
Do not enter a room with standing water until electricity has been turned off.  Operating any electrical appliance while standing on wet carpet or floors, especially concrete floors, could cause a serious electrical shock injury.

  • Do not turn on ceiling fixtures if ceiling is wet.  Do not use heat to dry out a closed building. This could cause damage from mildew and expanded moisture.
  • Do not leave wet fabric in place; space them apart and dry as soon as possible.
  • Do not attempt removal of wall-to-wall carpet.
  • Do not operate electrical appliances such as TVs, radios, computers, ceiling fans or any other electrical appliance while standing on wet carpets or floors, particularly concrete or tile floors.
  • Do not use your regular household vacuum cleaner to remove water.
  • Do not touch outlets or plugs.              
  • Do not enter rooms where ceilings are sagging from retained water.

Tips for Water Damage from Contaminated Water

WHAT TO DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

WHAT NOT TO DO:

  • Do not spread contaminated water by walking unnecessarily on damaged or wet areas. Turn on HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Tips For Mold Damage:

Did You Know: One square inch can contain more than 65 million mold spores, which have the potential to cause health problems including allergic reactions irritants, and in some cases, potentially toxic substances?

It is important to rely on the expertise of a mold remediation expert to prevent mold damage to your property and furnishings, save money, and avoid potential health problems.

WHAT TO DO:

  • Contact a mold damage remediation professional to treat areas affected with mold. Due to inherent health risks, it is important to rely on experts to treat the problem and perform mold cleanup services.
  • Fix Water Problems: Mold needs moisture to develop. If you see mold, it is important to identify and stop the source of the moisture. Fix plumbing leaks and dry all items completely.
  • Cleaning Small Areas: Once the moisture problem has been fixed, small amounts of mold (less than 10 square feet) can be cleaned by scrubbing hard surfaces with household detergent and water*.
  • Drying: After cleaning the mold, it is very important to dry the area as quickly as possible to prevent reoccurrence. Fans in a controlled environment can speed up the drying process.
  • Limit Your Exposure: Be sure to wear gloves, dust mask and eye protection when cleaning mold.

* Source: NYC Dept. of Health and Mental Hygiene, Nov. 2008

WHAT NOT TO DO:

  • Do not ignore it: Mold poses a serious health issue, especially if you already have respiratory issues. Contact a professional immediately if you detect mold or suspect it exists in hidden places.
  • Do not use bleach. Bleach is not the solution for mold treatment. While bleach kills live mold, it does not kill mold spores. Additionally, treating mold with bleach and water actually feeds further growth.
  • Do not dry until cleaned. Drying an area with mold before cleaning it can actually spread it.

Tips for Mold Prevention

Perform inspections of your home and property regularly. Following is a helpful guideline of several items requiring regular inspection:

  • DAILY: Inspect ceilings and walls for water staining.
  • MONTHLY: Check for drips or signs of water leaking at all supply lines, sinks, toilets, ice maker, etc. Replace or clean A/C filters.
  • ANNUALLY: Service HVAC system.
  • AS NEEDED: Determine source of water-discolored wall or ceiling surfaces.
    • Check for water pooling around foundation
    • Clean gutters. Assure water flow from downspouts is directed away from foundation.
    • If going out of town for an extended period of time, ask neighbors or friends to keep an eye on the home, checking it daily.

Tips For Fire & Smoke Damage:

WHAT TO DO:

  • Open windows for ventilation.
  • Board up windows or roofs to prevent further damage.
  • Empty refrigerators and freezers if electricity is turned off and prop doors open to allow circulation.
  • Turn off the heating and air conditioning unit and replace the air filter before turning back on.
  • Remove pets to a cleaner and safer environment.
  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Brush vacuum loose soot particles from upholstery, drapes and carpet.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open.
  • Discard any open food packages.
  • Clean Formica, chrome, porcelain and aluminum fixtures to prevent permanent tarnishing or etching.
  • Wash house plants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.
  • Send clothing with heavy smoke damage to a qualified restoration dry cleaner.

WHAT NOT TO DO:

  • Do not touch anything with bare hands. Oil from your hands can cause permanent damage.
  • Do not use upholstered furniture that has smoke damage.
  • Do not clean or use computers or other electrical appliances until properly cleaned and checked out by an authorized repair service.
  • Do not wipe or wash fire or smoke residue from walls, ceilings or fabrics. Incorrect cleaning could compound the soot residue.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water. They may have been contaminated.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.